SUPPORT CHANNEL

Clear help. Zero static.

Start with the essentials, resolve common connection issues, and learn how 188 IPTV Player handles your sources.

QUICK START · 04 STEPS

Build your private library.

Tap the plus button and select the authorised source type supplied by your provider.

Enter the provider details carefully. Credentials should never be shared with anyone else.

Test the connection, then import the playlist to create your private library.

Browse live TV, movies, series, or guide data made available by your authorised source.

TROUBLESHOOTING

Availability, catalogue data, and stream performance depend on your device, network, and authorised provider.

Confirm the server address, username, password, MAC address, or playlist URL exactly as your provider supplied it.

Test the source again, refresh the playlist, and verify that your provider service is currently available.

Protected, expired, restricted, or unauthorised media may not open and should not be bypassed.

NEED HUMAN HELP?

Email hello@188software.com for app help, privacy questions, or account support.

Never send playlist URLs, provider passwords, stream links, or other media-service credentials in a support email.